Deliveries
We deliver within a 15 mile radius of our shop at 130 High Street Herne Bay. Deliveries are charged at a flat rate of £4.00 for the first 3 miles and then £4.00 plus £0.65 per mile up to the maximum 15 miles. If you enter a delivery address which is over 15 miles from our shop, you will not be shown the delivery option, only “collect from shop”. If you have any special requirements for delivery please call us on 01227 740067 and we’ll always to our best to help.
At checkout, you will be asked to specify a delivery or collection date. Unfortunately, we are unable to deliver at specific times but, again, we’ll always do our best, so please include any special delivery requirements in the notes field at checkout.
returns
As flowers are perishable goods, all sales are non-refundable. However, we take great pride in the integrity and quality of our work at Wild Daisy, and would like for you to enjoy our beautiful floral arrangements as much as we do. If for any reason you are not completely satisfied with the arrangement you have received, please contact us within 24 hours so we might have the opportunity to resolve the issue. Should you have any questions regarding the care of your arrangement, please contact us at the shop; we would be more than happy to assist you.
order cancellations
Because we order-in your fresh flowers in advance we are only able to cancel your order up to two clear working days prior to the delivery date.